Ordering Cakes

Our Promise

We will provide you with an event cake that not only looks great, it needs to taste great too. Your cake won't be one of the many out there that look good but are disappointing once they have been cut. Our cakes are moist and flavoursome.


Cakes are priced primarily on the amount of time that it takes to turn your ideas into reality. Some ideas take longer or shorter than others and will be reflected in the cost that we quote. This makes it a little hard to predict the cost for any cake idea that you may have - sometimes the simplest things take lots of time and the apparently difficult are a breeze for us to do. We are more than happy to prepare a no obligation quotation for your birthday, wedding, commitment or corporate cake. More info here


We have made placing an order pretty simple. A growing number of cakes are available in our online store with real time availability. Or just give us a call or send us an email (contact us) and we can start the ball rolling. In most cases we can do everything online, over the phone or by email. Payment is done over the internet too, so all very easy.

For customers who would like to discuss their order in person then please contact us to arrange to visit us by appointment.


We will work with you to achieve your design within most realistic budgets.

As time has the biggest impact on cost, if you would like a cake on a smaller budget then consider whether there are elements you don’t want that could be removed or made simpler. Alternatively if budget is not such a concern think about adding things to make your cake have a more dramatic look. Might not cost as much as you think. Why not save a bit of money and serve your cake as dessert at your function therefore killing two birds with one stone.

We are more than happy to talk through any ideas that you may have with no obligation so please contact us.

Payment Terms

All cakes priced $200 or less, or are ordered within a month of the cake due date, are payable in full at the time of booking. This enables us to keep our administration costs down and our prices lower at this level of purchase.
For purchases where the due date is more than a month away and the price is greater than $200 then a 50% deposit will be requested to secure the booking and the the balance requested approximately a week prior to your cake being due (unless your cake is a design that requires longer to prepare).


We appreciate that circumstances sometimes change and that cancellations are required. We try and be as accommodating as possible but please remember that once an order has been placed we make a commitment to have your cake ready when requested and that includes not accepting any other orders for your cake slot and incurring other costs. Our cancellation terms are as follows:


More than 1 month away from cake due date: Loss of 50% deposit payment unless cake is transferred to an alternative available date.

Less than 1 month but more than 1 week from due date: Loss of 50% deposit payment. Balance paid (if any) can be used as a credit towards another order.

Less than 1 week from cake due date: 100% loss of payments made. Any cake items made to date will be available for collection or delivery if practicable.

Cancelllation of Delivery: Refunded in full if advised 48 hours prior to delivery time.


If you want to guarantee our availability for a particular date it is best to book as soon as possible. If you can give 2 - 3 weeks notice then availability is never usually a problem apart from in the peak season. Our cakes remain fresh for at least 3 days from the collection/delivery date, if stored correctly, so think about getting your cake early if your preferred date is not available. This often makes sense anyway if you have a busy event to plan - one less thing to worry about on the day !

Need a cake in a hurry ?
We can often work to a minimum of 2-3 working days notice although this very much depends on our availability. Depending on your exact requirements we may need to adjust your ideas slightly with the shorter timescale involved.